A plain account of what we collect, how we use it, and the rights you hold under Canadian law.
By Virtual Anchor · Operated by Dwain Berlin
Article I
Virtual Anchor, operated by Dwain Berlin, is committed to protecting the personal information of everyone who visits this website and engages with our products and services. This Privacy Policy explains what information we collect, how we use it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
By using this website, you agree to the practices described in this policy. If you have any questions, the contact information at the bottom of this page is always available to you.
Article II
We collect personal information only when you provide it to us directly, or when it is generated automatically through your use of this website. The types of information we may collect include:
Email addresses — when you sign up for our email list, download a resource, or enroll in a course.
Payment information — when you purchase a course or product. Note: payment transactions are processed by third-party providers. We do not store your full credit card details on our servers.
Analytics data — such as pages visited, time on site, browser type, and general geographic location, collected through tools like Google Analytics. This data is aggregated and not linked to your personal identity.
Contact information — such as your name, if you contact us directly by email.
Article III
The information we collect is used only for the purposes for which it was provided, or for purposes consistent with those reasons. Specifically, we use your information to:
Deliver the course content and materials you have purchased
Send you emails related to your enrollment, including course updates and module releases
Send you marketing emails if you have opted in to receive them — you may unsubscribe at any time
Process your payments securely through our third-party payment provider
Improve this website and its content based on aggregated usage data
Respond to your questions or requests when you contact us directly
Article IV
We use a small number of trusted third-party services to operate this website. These may include:
Payment processors — to handle course enrollment transactions securely
Email marketing platforms — to send course-related and promotional emails
Google Analytics — to understand how visitors use this website. Google Analytics uses cookies and collects anonymized data. You can opt out using the Google Analytics Opt-out Browser Add-on.
Each of these providers operates under their own privacy policies and applicable data protection laws. We select providers who meet appropriate security and privacy standards.
Article IV
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We use a small number of trusted third-party services to operate this website. These may include:
Payment processors — to handle course enrollment transactions securely
Email marketing platforms — to send course-related and promotional emails
Google Analytics — to understand how visitors use this website. Google Analytics uses cookies and collects anonymized data. You can opt out using the Google Analytics Opt-out Browser Add-on.
Each of these providers operates under their own privacy policies and applicable data protection laws. We select providers who meet appropriate security and privacy standards.
Article V
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like your information removed from our records, please contact us using the details below and we will respond within a reasonable timeframe.
Article VII
As a resident of Canada, you have the right to:
Know what personal information we hold about you
Request access to your personal information
Request corrections to inaccurate information
Withdraw your consent to the collection or use of your information, subject to legal or contractual restrictions
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, please contact us directly. We will respond to all requests within 30 days.
Article VIII
We take the security of your personal information seriously. Reasonable physical, administrative, and technical safeguards are in place to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Article IX
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated policy.
Correspondence
If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please reach out:
— We aim to respond to all privacy-related inquiries within 30 days. —
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